Effective Date: 14 July 2025

What Information Do We Collect?

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We collect, receive, and store any information you enter on our website or provide to us in any other way. This includes, but is not limited to:

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- Internet Protocol (IP) address used to connect your device to the internet

- Login credentials (email address and password)

- Device and connection information

- Purchase history

- Session data such as page response times, visit duration, page interaction, and navigation methods

- Personally identifiable information (e.g. name, email address, password, communication details)

- Payment details (including credit card information)

- User-generated content including comments, feedback, product reviews, and personal profile information

 

We may use analytics and software tools to better understand how visitors interact with our website and to improve our services.

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How Do We Collect Information?

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When you perform a transaction on our website, such as placing an order, we collect the personal information you provide, including your name, address, and email address. This information is used solely for the purposes described in this policy.

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Why Do We Collect Personal Information?

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We collect both personal and non-personal information for the following purposes:

- To provide and operate our services

- To offer ongoing customer support and technical assistance

- To contact you with service updates, account-related matters, and promotional messages

- To generate aggregated statistics and analytical insights to improve our services

- To comply with applicable legal and regulatory obligations

 

 

How Is Your Information Stored, Used, and Shared?

 

Michael Lin Jewellery is hosted on the Wix.com platform. Wix.com provides us with the infrastructure to sell our products and services online. Your data may be stored through Wix’s secure data storage, databases, and applications. All data is stored on secure servers protected by firewalls.

 

For payments, Wix.com uses direct payment gateways that comply with the Payment Card Industry Data Security Standard (PCI-DSS), governed by the PCI Security Standards Council — a collaboration of brands like Visa, MasterCard, American Express, and Discover. These standards ensure your credit card information is handled securely by our store and service providers.

 

 

How Do We Communicate With You?

 

We may contact you for various reasons, including:

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- Account-related matters

- Order status or issue resolution

- Payment reminders

- Surveys or feedback requests

- Company updates or promotional materials

- Compliance with legal agreements or national laws

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Communication may be conducted via email, text messages, or phone, depending on the nature of the interaction.
 

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Policy Updates

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We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page and take effect immediately.

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Online Privacy Policy Only

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This online privacy policy applies only to information collected through our website and not to information collected offline.

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Contact Us

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If you would like to access, amend, or delete any personal information we hold about you, please contact us at:

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Michael Lin Jewellery
Email: michael@michaellinjewellery.com
Instagram direct message: michaellin_jewellery